Use a warm, friendly voice when engaging in normal conversation with a child. Use a firm, business-like tone when setting limits. The contrast in voice quality is enough to establish your reputation as a benevolent, authority figure, a parent who is authoritative rather than authoritarian. Research shows that parenting that is both warm and firm (a combination called "authoritative") produces the healthiest children.
Friends & Family can sign up at www.dailyparentingposts.com