Please Say/Whisper The Words Out Loud Lesson 1 When
we ask a storekeeper for the price of an item they are selling
needlessly, we are building up their hopes that they will make a sale.
If we have no intention of buying anything and are just asking out of
curiosity, we have an obligation to notify the owner that we are just
curious. Same goes for asking a real estate agent to show you homes.
Lesson 2 One
of the main reasons people insult others is because they lack the
assertiveness to approach someone directly with honesty and respect
when the are displeased. People who lack assertiveness are likely to
remain silent when others take advantage or annoy them. They then hold
it in till they explode and insult.