Lesson 1 If you know for sure that someone spoke or acted against you, but it is possible that s/he meant no harm, you are obligated to give them the benefit of the doubt.
Lesson 2 It can be extremely difficult to think that the person who has told you rchilut has completely fabricated the story. In such instances, assume that certain details may have been added or subtracted which would entirely change the meaning of what was said. Also, the original statement could have been said in a tone of voice that wasn’t derogatory.
Rchilut = Reporting to someone what others have spoken about or done against them.